FO
FRANK O
1 reviews | Active since Aug 2011
22 Apr 2022, 12:45
POOR SERVICE - NO SUPPORT
I am not somebody to anger hastily but this is ridiculous. My overdraft has been approved on Tuesday. My docs sent on Wednesday morning. 6 calls to Standard Bank customer care later and 3 escalations STILL nobody has come back to me. The weekend has arrived yet NO SUPPORT from Standard Bank. My birthday on Monday yet NO RESPONSE in this regard. Not one. What is going on over there??????
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Replies (3)FO
FRANK O's updateReviewer Update
22 Apr 2022, 12:46Cell: ***
FO
FRANK O's update22 Apr 2022, 12:46
Reviewer Update
Cell: ***
FO
FRANK O's updateReviewer Update
23 Apr 2022, 11:39Standard Bank states that i have a dormant bank according (true) that has been collecting charges and affects my profile(no problem).
Why then did Standard Bank approve my overdraft having me make promises on these funds & waiting in vain like a fool. I was fine prior to the approval notice. There is absolutely nothing worse than an empty promise and this is how i see Standard Bank. Empty promises.
They approved me to reply (5days later) and say "your dormant account is affecting your whole profile" - Mohamd Yasin
Utter *******. In the place, DO NOT APPROVE CLIENTS THEN
Why then did Standard Bank approve my overdraft having me make promises on these funds & waiting in vain like a fool. I was fine prior to the approval notice. There is absolutely nothing worse than an empty promise and this is how i see Standard Bank. Empty promises.
They approved me to reply (5days later) and say "your dormant account is affecting your whole profile" - Mohamd Yasin
Utter *******. In the place, DO NOT APPROVE CLIENTS THEN
FO
FRANK O's update23 Apr 2022, 11:39
Reviewer Update
Standard Bank states that i have a dormant bank according (true) that has been collecting charges and affects my profile(no problem).
Why then did Standard Bank approve my overdraft having me make promises on these funds & waiting in vain like a fool. I was fine prior to the approval notice. There is absolutely nothing worse than an empty promise and this is how i see Standard Bank. Empty promises.
They approved me to reply (5days later) and say "your dormant account is affecting your whole profile" - Mohamd Yasin
Utter *******. In the place, DO NOT APPROVE CLIENTS THEN
Why then did Standard Bank approve my overdraft having me make promises on these funds & waiting in vain like a fool. I was fine prior to the approval notice. There is absolutely nothing worse than an empty promise and this is how i see Standard Bank. Empty promises.
They approved me to reply (5days later) and say "your dormant account is affecting your whole profile" - Mohamd Yasin
Utter *******. In the place, DO NOT APPROVE CLIENTS THEN
Standard Bank's replyOfficial
25 Apr 2022, 12:48Good day Frank
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
***
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
***
Standard Bank's reply25 Apr 2022, 12:48
Official
Good day Frank
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
***
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
***