gG
gusdvill G
1 reviews | Active since May 2016
10 Apr 2021, 05:43
Poor service - no response
I keep on sending email to Standard bank's complaint center, *** regarding my installments not been reflected on my internet account. Up to now I have not received any response. One would not expect such poor service from a major bank.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
11 Apr 2021, 01:09Hello Gustav
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's reply11 Apr 2021, 01:09
Official
Hello Gustav
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's replyOfficial
15 Apr 2021, 10:56Dear Gustav De Villiers
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Awaiting your response.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply15 Apr 2021, 10:56
Official
Dear Gustav De Villiers
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Awaiting your response.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Clint Petersen
Complaint Resolution Centre
***