KN
Kigan N

1 reviews | Active since Nov 2023

24 May 2024, 05:43

POOR SERVICE - NO IMMEDIATE PAYMENT ICON SERVICE AVAILABLE ON APP

It really poor service when you place your money in a trusedt bank and you cannot access it. You cannot make IMMEDIATE payment as the OPTION is REMOVED from the banking app. STANDARD BANK needs to really get this act to allow IMMEDIATE payment icon on the banking app. Lots of clients have this problem but nothing gets done to rectify the situation as most of the bank, directors, management & employees have a don't care a damn attitude.

0
Replies (1)
Standard Bank
Standard Bank's reply24 May 2024, 07:06
Official
Hi Terrance

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, 
Standard Bank Hello Peter Team
***