Poor service. No customer follow up
I went to your Atrium branch in Overport Durban to open a puresave account. The lady kept trying to forcibly upsell me. Please respect it when a client refuses to be upsold. It's very annoying. She said she could not finalise the application and I would hear from them. That was about 2 weeks ago. Still no word. Poor service.
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Standard Bank's replyOfficial
19 Feb 2021, 12:45Good day Ashlyn
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support .
Kind regards Complaint Resolution Centre******
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support .
Kind regards Complaint Resolution Centre******
Standard Bank's reply19 Feb 2021, 12:45
Official
Good day Ashlyn
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support .
Kind regards Complaint Resolution Centre******
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support .
Kind regards Complaint Resolution Centre******