Poor service never ends

<p>I decided to close my account after 20 years with standard bank due to por service. I went to the Kingsmead branch to close the accounts on 2 Nov. I had to make 2 calls while at the bank to close my credit card and rewards program. The consultant could not close my cheque account and needed to log a query to get help as she did not know what the problem was. I went back to the branch on 3 Nov to check and was told that the account could not be closed again. I am still waiting for closure of my account</p>