SM
Shelmadean M
1 reviews | Active since Dec 2009
28 Dec 2022, 15:03
Poor service leads to cancellation of business application
Online business application submitted 26/08/2022. Documents submitted, but no banker assigned. Now when I call, there is no record of my reference number. Surely this is not how you secure new business clients.
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Replies (3)
Standard Bank's replyOfficial
28 Dec 2022, 15:08Hi Shelmadean
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply28 Dec 2022, 15:08
Official
Hi Shelmadean
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
SM
Shelmadean M's updateReviewer Update
28 Dec 2022, 15:30Hi Standard Bank. I have opened a bank account with another institution, within the time that it took you to reply to this complaint. So no need to reach out. Thank you.
SM
Shelmadean M's update28 Dec 2022, 15:30
Reviewer Update
Hi Standard Bank. I have opened a bank account with another institution, within the time that it took you to reply to this complaint. So no need to reach out. Thank you.