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aBRAM P

1 reviews | Active since Oct 2011

25 Apr 2024, 10:44

Poor service is their number one priority

Vehicle and asset finance collections department females are extremely rude. How can you be indifferent to clients, all of them from Ntombi to Jeanette I am disgusted in their ways

0
Replies (2)
Standard Bank
Standard Bank's reply25 Apr 2024, 10:56
Official
Hi Abram

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team*** 
Standard Bank
Standard Bank's reply03 May 2024, 12:38
Official
Hi Abram

thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards, Standard Bank Hello Peter Team***