NM
Nthabeleng M
1 reviews | Active since May 2021
13 Apr 2022, 10:08
Poor service!!! **********!
We should please have an option for zero stars! I have contacted the bank via my banker and ***** dept to report a ********** transaction on our business account. It’s been 2 weeks, no response and the money has not been returned to our account. I am going to take this to highest authority, they will NOT get away with this one.
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
19 Apr 2022, 16:08Good day Nthabeleng
Thank you for allowing us the opportunity to investigate your matter.
An email response has been sent to you today 19 September 2022.
Kind Regards
Standard Bank Help Centre
***
Thank you for allowing us the opportunity to investigate your matter.
An email response has been sent to you today 19 September 2022.
Kind Regards
Standard Bank Help Centre
***
Standard Bank's reply19 Apr 2022, 16:08
Official
Good day Nthabeleng
Thank you for allowing us the opportunity to investigate your matter.
An email response has been sent to you today 19 September 2022.
Kind Regards
Standard Bank Help Centre
***
Thank you for allowing us the opportunity to investigate your matter.
An email response has been sent to you today 19 September 2022.
Kind Regards
Standard Bank Help Centre
***
NM
Nthabeleng M's updateReviewer Update
20 Apr 2022, 09:44Dear Standard bank, I honestly don’t believe that you guys even care anymore! Like how is one sooo casual about the response on such a serious matter!
1. We are still in April not sure about your September 2022 response
.
2. There is NO response that I revived from you all or monies paid back.
3. Can you guys please, just pretend you care about your clients and be thorough in your investigations of matters and responses to clients please.
4. The missing money is a LOT to us and causing serious inconvenience. Please investigate so you can pay it back please.
1. We are still in April not sure about your September 2022 response
.
2. There is NO response that I revived from you all or monies paid back.
3. Can you guys please, just pretend you care about your clients and be thorough in your investigations of matters and responses to clients please.
4. The missing money is a LOT to us and causing serious inconvenience. Please investigate so you can pay it back please.
NM
Nthabeleng M's update20 Apr 2022, 09:44
Reviewer Update
Dear Standard bank, I honestly don’t believe that you guys even care anymore! Like how is one sooo casual about the response on such a serious matter!
1. We are still in April not sure about your September 2022 response
.
2. There is NO response that I revived from you all or monies paid back.
3. Can you guys please, just pretend you care about your clients and be thorough in your investigations of matters and responses to clients please.
4. The missing money is a LOT to us and causing serious inconvenience. Please investigate so you can pay it back please.
1. We are still in April not sure about your September 2022 response
.
2. There is NO response that I revived from you all or monies paid back.
3. Can you guys please, just pretend you care about your clients and be thorough in your investigations of matters and responses to clients please.
4. The missing money is a LOT to us and causing serious inconvenience. Please investigate so you can pay it back please.
Standard Bank's replyOfficial
21 Apr 2022, 09:04Good day Nthabeleng
May you kindly replay to our emails.
We have contacted you at 8:59 am on 21 April 2022 and your phone goes unanswered. Called you on a 011 number.
Awaiting your response.
Kind regards
Standard Bank Help Centre
***
May you kindly replay to our emails.
We have contacted you at 8:59 am on 21 April 2022 and your phone goes unanswered. Called you on a 011 number.
Awaiting your response.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply21 Apr 2022, 09:04
Official
Good day Nthabeleng
May you kindly replay to our emails.
We have contacted you at 8:59 am on 21 April 2022 and your phone goes unanswered. Called you on a 011 number.
Awaiting your response.
Kind regards
Standard Bank Help Centre
***
May you kindly replay to our emails.
We have contacted you at 8:59 am on 21 April 2022 and your phone goes unanswered. Called you on a 011 number.
Awaiting your response.
Kind regards
Standard Bank Help Centre
***
NM
Nthabeleng M's updateReviewer Update
21 Apr 2022, 10:29Morning,
Kindly call me again.
Kind regards
Nthabeleng
Kindly call me again.
Kind regards
Nthabeleng
NM
Nthabeleng M's update21 Apr 2022, 10:29
Reviewer Update
Morning,
Kindly call me again.
Kind regards
Nthabeleng
Kindly call me again.
Kind regards
Nthabeleng
Standard Bank's replyOfficial
21 Apr 2022, 12:14Good day Ntabeleng
As per our discussion today 21 April 2022, please note your matter has been escalated accordingly.
We will revert to you as soon as possible.
Kind regards
Standard Bank Help Centre
***
As per our discussion today 21 April 2022, please note your matter has been escalated accordingly.
We will revert to you as soon as possible.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply21 Apr 2022, 12:14
Official
Good day Ntabeleng
As per our discussion today 21 April 2022, please note your matter has been escalated accordingly.
We will revert to you as soon as possible.
Kind regards
Standard Bank Help Centre
***
As per our discussion today 21 April 2022, please note your matter has been escalated accordingly.
We will revert to you as soon as possible.
Kind regards
Standard Bank Help Centre
***