1 reviews | Active since Jun 2018
Poor service home loan department std bank
I am in a process of buying a house the bond was approved in March , the had a very poor service, when they had to allocate the Attorneys , they kept on referring to Attorney's that were about 500km away from where I am, when you phone them they take their own sweet time to rectify the problem. The developer had now increased the price of the house, I had to run around and ask for extra loans to top up, now we at the registration process they sent the assessors four times but the occupation certificate has already been given to the agency, don't know if this is the how it's supposed to be done? The developer is again trying to cancel the deal because they taking too long to register. Am just so fed up with this , but because I'm in desperate need of the house, and wouldn't want to start all over again with this exhausting process. Please assist.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
