AH
Amy H
1 reviews | Active since Feb 2018
07 Nov 2019, 11:46
Poor Service / GET AWAY
4 months in a row. Incorrect deductions on my account. And this is my financial and credit record been affected due to their incompetence. I KEEP GETTING SMS'S, I give he instruction and then the next month nothing happens or the arrangement is not followed, and I have to make a new arrangement , each month the number just escalating with interest, and I as the customer is held liable. What BS.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
07 Nov 2019, 12:36Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply07 Nov 2019, 12:36
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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AH
Amy H's updateReviewer Update
21 Nov 2019, 14:18AMAZINGLY STILL NO REPONSE.
NO VOICE MESSAGES.
I was told a supervisor will call me back.
NO VOICE MESSAGES.
I was told a supervisor will call me back.
AH
Amy H's update21 Nov 2019, 14:18
Reviewer Update
AMAZINGLY STILL NO REPONSE.
NO VOICE MESSAGES.
I was told a supervisor will call me back.
NO VOICE MESSAGES.
I was told a supervisor will call me back.
AH
Amy H's updateReviewer Update
02 Dec 2019, 11:55And Amazingly still no response!!!! and I cant get my car refinanced because this amount is not sitting on my ICT.
Useless, Need to take my service away from here immediately. Never again will I do any business with Standard Bank.
Useless, Need to take my service away from here immediately. Never again will I do any business with Standard Bank.
AH
Amy H's update02 Dec 2019, 11:55
Reviewer Update
And Amazingly still no response!!!! and I cant get my car refinanced because this amount is not sitting on my ICT.
Useless, Need to take my service away from here immediately. Never again will I do any business with Standard Bank.
Useless, Need to take my service away from here immediately. Never again will I do any business with Standard Bank.