Poor service from VUYISWA DUMA

<p>I just openned an account with standard bank. On the 25th January I went to the branch in Dobsonville as I was unable to withdraw cash from the ATM. I was given bad service buy Vuyiswa Duma whom was very rude and unprofetional. Firstly she just looks at you without greating that was the first problem I had with her. I explained the query of withdrawal, she resolved it. I then requested her to give me the ussd string that I should use when I need to buy airtime or Electricity. She was not willing to assist. She kept on saying I should download an application to us it for buying airtime and electricity which I don't want. She had a very bad attitude. Even when I told her that I want the USSD string not the application. I asked her about my debit orders that did not go through. She got so annoid. I was then shifted to the next consultant who assisted me very nicely. When I asked about the ussd string I was provided with the information. After speaking to Vuyiswa I think I made a very huge mistake buy switching to Standard bank. I'm even thinking of moving back to my previous bank where I was treated with respect.</p>