AM
Ahmed M
1 reviews | Active since Apr 2015
05 Nov 2025, 13:12
Poor service from Ucount
I made an application to transfer the Ucount points for a deceased estate as the appointed Executor. Documents were requested and I duly submitted these documents but have not had any email or telephonic follow up after 2 years.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
05 Nov 2025, 13:25Dear Ahmed,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Nov 2025, 13:25
Official
Dear Ahmed,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
AM
Ahmed M's updateReviewer Update
22 Nov 2025, 15:12Thank you - Standard Bank has resolved this issue satisfactorily and timeously. I appreciate your assistance in this query.
AM
Ahmed M's update22 Nov 2025, 15:12
Reviewer Update
Thank you - Standard Bank has resolved this issue satisfactorily and timeously. I appreciate your assistance in this query.
Standard Bank's replyOfficial
28 Nov 2025, 07:35Good day Ahmed,
Excellent customer service is our priority, and we are happy that we met that mark!
Thank you for leaving an amazing review.
It means the world to us and to our entire team!
We look forward to serving you again soon!
Kind regards
Standard Bank Hello Peter Team
***
Excellent customer service is our priority, and we are happy that we met that mark!
Thank you for leaving an amazing review.
It means the world to us and to our entire team!
We look forward to serving you again soon!
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply28 Nov 2025, 07:35
Official
Good day Ahmed,
Excellent customer service is our priority, and we are happy that we met that mark!
Thank you for leaving an amazing review.
It means the world to us and to our entire team!
We look forward to serving you again soon!
Kind regards
Standard Bank Hello Peter Team
***
Excellent customer service is our priority, and we are happy that we met that mark!
Thank you for leaving an amazing review.
It means the world to us and to our entire team!
We look forward to serving you again soon!
Kind regards
Standard Bank Hello Peter Team
***