LS
Lindelwa S
1 reviews | Active since Jan 2021
08 Jan 2021, 11:07
Poor service from the funeral cover claims department
I have been trying to lodge a funeral cover claim since last week Thursday (31/12/20) till this day no reply from standardbank. I have tried several channels with no luck. Even the branch couldnt help me because the relevant department isn't answering calls, i have waited for more than an hour on the line but still no one answered.
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Replies (2)
Standard Bank's replyOfficial
08 Jan 2021, 14:00Hello Lindelwa Sandra
Thank you for posting your comments.
Thank you for posting your comments.
Your matter has been escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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Standard Bank's reply08 Jan 2021, 14:00
Official
Hello Lindelwa Sandra
Thank you for posting your comments.
Thank you for posting your comments.
Your matter has been escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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LS
Lindelwa S's updateReviewer Update
11 Jan 2021, 12:53Why I still haven't heard anything from standard bank. NO CALLS NOT EVEN AN SMS.. ????
LS
Lindelwa S's update11 Jan 2021, 12:53
Reviewer Update
Why I still haven't heard anything from standard bank. NO CALLS NOT EVEN AN SMS.. ????