Poor service from Standardbank

<p>I had a creditcard with stdbank wich was paid of and closed in January 2015. I f I lock into my stdbank acounts it still shows that I owe money on a creditcard wich does not exist and was paid of.</p> <p>Since Januaarie 2015 I went in to 3 different branches to get it sorted.</p> <p>I have send 22 emails and **** alot of phone calls. Standardbank keep on telling me that they are busy resolving the matter and will come back toe me. This is affecting my credit record badly and I was told by Standardbank I cannot earn Ucount points becouse of this outstanding acount. I cannot even close all my acounts with them and go to a better bank becouse of this. Please can anybody assist me as Standardbank cannot resolve this.</p>