Poor Service from Standard Bank Windermere

I went to Standard Bank Windermere to do a few transactions - one was to open an account for my child. I went to the bank on 04/03/2016 and was attended to by Mary. She said that I couldn't open the account because I brought in a certified color copy of my son's birth certificate and not the original. Anyways, I was irritated, but asked her to link my RCP to my profile. Apparently Standard bank got a new system and she was unable to do that. Then I asked her to change my disposal account from my 32 day notice deposit. She said that it was sorted out - but this month the interest still went to the incorrect account.<br> <br> Anyways, I returned to the bank on 07/03/2016 and was served by Sherry. This time I took the original birth certificate and went to open the account. Sherry started opening the account and then she tells me that the \system is down\". Anyways, she said that she will open the account and call me to sign.<br> <br> I followed up several times and the account is still not open.<br> <br> Standard Bank Windermere must realize that it cost me money to take time off.<br> <br> To date:<br> 1. My Son's account is not open<br> 2. My RCP is not linked to my profile<br> 3. My interest is going to wrong acc"