AS
Ashley S
1 reviews | Active since Jul 2014
12 Mar 2024, 09:18
Poor service from Standard bank vehicle finance
Mailed VAF on Feb 22, 2024 VAF@ as well as *** to date still no response. I need to get my Natis documents for a vehicle paid up more than 10 years ago. Phoned after spending some 25 minutes on the phone called dropped and no one contacted me back. This is not how a financial institution should handle it's clients.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
12 Mar 2024, 09:39Dear Ashely,
Thank you for bringing this matter to our attention, we take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this matter to our attention, we take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Mar 2024, 09:39
Official
Dear Ashely,
Thank you for bringing this matter to our attention, we take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this matter to our attention, we take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
13 Mar 2024, 16:18Dear Ashley
Our team tried calling you to no avail.
Please send us the convenient time we may contact you.
Have a great day further.
Kindest regards,
Standard Bank Hello Peter Team
***
Our team tried calling you to no avail.
Please send us the convenient time we may contact you.
Have a great day further.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Mar 2024, 16:18
Official
Dear Ashley
Our team tried calling you to no avail.
Please send us the convenient time we may contact you.
Have a great day further.
Kindest regards,
Standard Bank Hello Peter Team
***
Our team tried calling you to no avail.
Please send us the convenient time we may contact you.
Have a great day further.
Kindest regards,
Standard Bank Hello Peter Team
***
AS
Ashley S's updateReviewer Update
10 Apr 2024, 08:39Been in contact with Thabisile from Standard on Mar 22, Mar 25 and Apr 4 to date no further communication nor any resolution to date
AS
Ashley S's update10 Apr 2024, 08:39
Reviewer Update
Been in contact with Thabisile from Standard on Mar 22, Mar 25 and Apr 4 to date no further communication nor any resolution to date
Standard Bank's replyOfficial
10 Apr 2024, 09:14Dear Ashley
We will follow up on this matter and we will be in touch.
Our sincere apologies for the delay caused.
Kindest regards,
Standard Bank Hello Peter Team
***
We will follow up on this matter and we will be in touch.
Our sincere apologies for the delay caused.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply10 Apr 2024, 09:14
Official
Dear Ashley
We will follow up on this matter and we will be in touch.
Our sincere apologies for the delay caused.
Kindest regards,
Standard Bank Hello Peter Team
***
We will follow up on this matter and we will be in touch.
Our sincere apologies for the delay caused.
Kindest regards,
Standard Bank Hello Peter Team
***