GB
Garth B

1 reviews | Active since Jun 2022

01 Jun 2022, 13:51

**** Poor service from Standard Bank Northgate Mall

What pathetic slow service at the Standard Bank Northgate Mall branch. Spent over an hour, playing musical chairs, to just collect a credit card!! When enquiring as to why the service is so slow, with the 'So Called' branch manager... I might as well have asked the door I was standing next too... The absolute blubber that spewed forth out of his mouth, was a disgrace!! Showed absolutely no intention of even trying to sort out or help! Standard Bank Head Office... you might as well close this poor excuse of a branch. The staff are useless and the service non existent! Pathetic! Get rid of thise stupid chairs that you make everyone sit on! This just creates a no haste attitude from the staff. Time is money ****it!

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Replies (1)
Standard Bank
Standard Bank's reply03 Jun 2022, 09:25
Official
Hi Garth

 
Thank you for bringing your concerns to my attention. We sincerely apologise for the long waiting time. 

Your concerns have been escalated to our management team. 

Standard Bank Help Centre
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