ST
Suzan T
1 reviews | Active since Apr 2020
06 Apr 2020, 09:53
Poor service from Standard Bank Homeloans
On 21 February 2020 I app**** for an advance of R52 000 on my homeloan (value of property R2 700 000+ and outstanding balance R125 000). I still have not received the advance despite many enquiries via the branch in Port Elizabeth. My son app**** on 2 April 2020 for a personal loan of R150 000, no security needed. He received the loan today, 6 April 2020. His salary is also far less than mine, and I have no other debt. This does not make sense.
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Replies (2)
Standard Bank's replyOfficial
06 Apr 2020, 12:08Hello Suzan Terblanche
Thank you for posting your comments.
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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Standard Bank's reply06 Apr 2020, 12:08
Official
Hello Suzan Terblanche
Thank you for posting your comments.
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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Standard Bank's replyOfficial
14 Apr 2020, 16:24Good day Mrs. Terblanche
Thank you posting your comments.
Thank you posting your comments.
An e-mail response has been send to you today 14 April 2020.
Kind regards
Kind regards
Complaint Resolution Centre
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Standard Bank's reply14 Apr 2020, 16:24
Official
Good day Mrs. Terblanche
Thank you posting your comments.
Thank you posting your comments.
An e-mail response has been send to you today 14 April 2020.
Kind regards
Kind regards
Complaint Resolution Centre
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