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Mmampenyane M
1 reviews | Active since Feb 2021
26 Apr 2021, 17:22
Poor service from standard bank home loans
Bad service ever with consultants that are busy always they can't even attend to your problem. I settle my home loan in December 2020 after settlement I send a request to standard bank to cancel my bond including their insurance now its difficult for standard bank to issue the tittle and when I check my home loan is now owing 3500 which I don't understand what is it for....they just making our life so difficult in this difficult inflation.
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Replies (2)
Standard Bank's replyOfficial
27 Apr 2021, 02:45 Hello Mmampenyane,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply27 Apr 2021, 02:45
Official
Hello Mmampenyane,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
*** (fax)
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Mmampenyane M's updateReviewer Update
28 Apr 2021, 18:25Thank you for resolving my problem but I am still waiting for my tittle deeds what is it that is so difficult to give it to me ....must I beg or pray so that I can get my tittle deeds....
MM
Mmampenyane M's update28 Apr 2021, 18:25
Reviewer Update
Thank you for resolving my problem but I am still waiting for my tittle deeds what is it that is so difficult to give it to me ....must I beg or pray so that I can get my tittle deeds....