SM
Similo M
1 reviews | Active since Aug 2017
18 May 2023, 21:46
Poor Service from Standard Bank ***** Department
I reported a ***** to FNB on 12 February 2023 involving Standard Bank’s client. FNB only until now sent me that they have assigned an investigator Bongani Ndembe who them after I have written on Hellopeter responded and said they are waiting on Standard Bank.
I also made frequent follow up on email to him and he still has not even bothered to respond to me regarding the matter.
Standard Bank please respond to FNB. I thought that bank’s priorities ***** but it seems to be only in our eyes. If its 4 months and they have not responded?
Please help.
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Standard Bank's replyOfficial
19 May 2023, 07:35Dear Similo
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply19 May 2023, 07:35
Official
Dear Similo
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***