TO
Terry O
1 reviews | Active since Dec 2020
11 Aug 2021, 09:36
POOR SERVICE FROM STANDARD BANK
I logged a query on the 21st July regarding 2 debit transactions that was debited twice in error. I called again today 11th Aug 2021 just to find out the case has been closed, WHY?? There is now another follow up request done. Why does this take 3 WEEKS, the service from standard bank is POOR to say the least..
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Standard Bank's replyOfficial
12 Aug 2021, 09:41Good day Terry
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre *** ***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre *** ***
Standard Bank's reply12 Aug 2021, 09:41
Official
Good day Terry
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre *** ***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre *** ***