GK
Gee K

1 reviews | Active since Jul 2019

09 Feb 2022, 10:58

Poor service from Standard bank complaints department

Standard bank has been charging me double for POS purchases from last year September, I logged a complaint on Monday and got auto reply that I will get feedback within 24hours , no feedback to date and refund for double charges still not done, very poor service and ignoring their customer

0
Replies (1)
Standard Bank
Standard Bank's reply15 Feb 2022, 08:56
Official
Hello Gee Kay 

Thank you for posting your comments.  Apologises for the delayed response. 
  
 We sincerely apologise for the inconvenience caused.  We will look into your matter and revert to you as soon as possible.
  
 Kind regards
 Standard Bank Help Centre
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