Poor service from Standard Bank

I am absolutely livid. I have never had issues transferring money from my international bank account to my local bank account, and then all of a sudden there is an issue with Standard Bank.

For the past THREE DAYS, my money has been stuck because your app will not allow me to approve the transaction. This is completely unacceptable. What makes it even worse is the shockingly poor communication and service I have received from Standard Bank throughout this ordeal.

Not a single person has treated this matter with the urgency or seriousness it deserves, and to this day nobody has gotten back to me with any real assistance or resolution. I have bills to pay and a family to support, but clearly that means absolutely nothing to Standard Bank.

I do these same transfers with Capitec all the time without a single issue, and the money reflects within minutes. Maybe it is time to switch banks because this level of incompetence and pathetic service is beyond unacceptable.

PATHETIC SERVICE, STANDARD BANK.

I WANT AND DEMAND THAT THIS ISSUE BE RESOLVED IMMEDIATELY.