PP
Pieter P

1 reviews | Active since Mar 2009

23 Jul 2020, 09:46

Poor Service from Standard Bank - AGAIN.

Standard Bank does not understand the term "Urgent" If they mention that they have requested an "Urgent: meeting with all the stakeholders, it takes 20days and counting.

0
Replies (3)
Standard Bank
Standard Bank's reply23 Jul 2020, 09:56
Official
Dear Pieter J

Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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PP
Pieter P's update23 Jul 2020, 09:59
Reviewer Update
Automated responses is not welcome here
Standard Bank
Standard Bank's reply03 Aug 2020, 14:06
Official
Dear Pieter JJ

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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