JJ
Janine J
1 reviews | Active since Mar 2021
18 Mar 2021, 16:38
Poor service from standard bank
I have been trying to get a settlement amount for my credit card for the last month. I have been calling the call centre and was told to send an email.. a month later I am still waiting for a response! So disgusted in the service
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
19 Mar 2021, 05:02 Hello Janine,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply19 Mar 2021, 05:02
Official
Hello Janine,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
JJ
Janine J's updateReviewer Update
19 Mar 2021, 05:18This automated message, doesn’t help solve my problem
JJ
Janine J's update19 Mar 2021, 05:18
Reviewer Update
This automated message, doesn’t help solve my problem