Poor service from Standard Bank

<p>Having moved house, I went through the prescribed process to get my address changed. The Assistant at the branch assured me ALL my addresses will be changed. After four months, the address on ALL of my bank statements is still the old address and it took months to receive statements at my email address. Standard Bank's administration is competing with Telkom as the worst in the RSA and having been a Standard Bank and Telkom customer for decades, I can safely make such claim.</p>