JH
Jo-Anne Hendricks
1 reviews | Active since Nov 2025
06 Nov 2025, 11:38
Poor service from Standard Bank
I have been trying to close an account with Justin Le Roux since 10 September 2025. No response. Escalated to his manager, Francois Fillis, no response. In the interim charges are being generated on the account. Can someone please assist
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Replies (2)
Standard Bank's replyOfficial
06 Nov 2025, 11:41Dear Jo-Anne,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Nov 2025, 11:41
Official
Dear Jo-Anne,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
06 Nov 2025, 12:14Dear Jo-Anne,
Your request has been escalated to the Head of our Business Banking desk.
You will receive a call before the close of business today.
Please feel free to contact the bank should you require any further assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
Your request has been escalated to the Head of our Business Banking desk.
You will receive a call before the close of business today.
Please feel free to contact the bank should you require any further assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Nov 2025, 12:14
Official
Dear Jo-Anne,
Your request has been escalated to the Head of our Business Banking desk.
You will receive a call before the close of business today.
Please feel free to contact the bank should you require any further assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
Your request has been escalated to the Head of our Business Banking desk.
You will receive a call before the close of business today.
Please feel free to contact the bank should you require any further assistance.
Kindest regards,
Standard Bank Hello Peter Team
***