POOR SERVICE FROM STANDARD BANK

<p>Last week I opened my new Standard Bank account.</p> <p>I had to go into the branch to collect my card and (supposedly) set up all my functions.</p> <p>Upon wanting to set my limits to transfer from my account, I was informed that my salary should first be deposited into the account and then I have to come into a branch again to set up the limit.</p> <p>I need to make EFT’s the day my salary is deposited and I cannot come to the branch on payday as we are on holiday.</p> <p>I was assisted with the internet banking registration as this cannot be done online. Then Joyce Monguni informed me that I should dial the USSD to register for cell phone banking on my own time.</p> <p>Trying to set this up not, I was informed I was already registered and that I should enter my selected pin. I did not register yet, and if I was registered by the bank, they should have told me as I do not have a pin.</p> <p>If I knew banking with you was such an unpleasant business, I would not have moved my account. I had a Standard Bank account long ago which I cancelled due to your bad service and the moment I decide to open an account with you again I realised that you service did not improve in 15 years!</p>