CV
Chris V

1 reviews | Active since Sept 2021

21 Sept 2021, 09:54

Poor service from Standard bank

I am having a problem with my Bluebean credit card. Paid the account in full only to received phone calls after phone calls to say that i still owe them money. Since then no luck sorting things out. Send an email on the 17th August of which i was told that they will respond within 7 working days. Today is the 21 Sept and still no responds from them

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Replies (1)
Standard Bank
Standard Bank's reply22 Sept 2021, 01:03
Official
 
Hello 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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