TR
Theobald R
1 reviews | Active since May 2021
06 May 2021, 13:52
Poor service from Standard bank.
On the 23rd April my bank account card got swallowed by Atm machine and I blocked the account immediately. To my surprise R10 000 was withdrawn from my account after that. The next day in the morning I went to the bank to report and they said they will contact me in three days but never happened till today I'm still waiting. My debit orders are getting reversed and the bank charges me again for the reverse but I still have a matter panding to with them.
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Standard Bank's replyOfficial
07 May 2021, 00:45Hello Theobald
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply07 May 2021, 00:45
Official
Hello Theobald
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
*** (fax)
***
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