1 reviews | Active since May 2014
Poor service from Standard Bank
I have a personal loan with Standard Bank. On 6 June I sent an e mail to Information requesting the current balance on the account. They rep**** that the request had been sent to the Personal lending division. I mailed them directly with my request and subsequently 3 more mails. I sent another mail to Information advising that I received no tesponse. Again a request was sent to Personal Lending. Still np response. So in a fourtnight effectively six mail reguests were sent to Personal lending division, with zilch response UNBELIEVEABLE!!!!!
Dear Hoffie Hoffmann
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Dear Hoffie Hoffmann
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
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Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today 21st of June 2018.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
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Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today 21st of June 2018.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
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