DR
Dharshan R

1 reviews | Active since Feb 2011

21 Nov 2017, 10:07

Poor service from Standard bank

I called on numerous occasions for my standard bank credit card to be closed as i paid it up, it was settled with the total outstanding balance, i want my account to be closed with immediate effect and my ITC (transunion and experian ) to be update immediately, i no longer have this account or the physical card.

0
Replies (2)
Standard Bank
Standard Bank's reply21 Nov 2017, 13:32
Official

Dear Dharshan

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Regards

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank
Standard Bank's reply23 Nov 2017, 08:56
Official

Dear Dharshan

Kindly refer to the email correspondence wherein the feedback has been provided.

Regards

Complaint Resolution Centre
***
*** (fax)
***