RL
Ryan L
1 reviews | Active since Jun 2020
01 Nov 2022, 08:03
Poor service from private bankers
After starting off with great service as a new client, there has been a very sharp decline in customer service. Messages from our private banker are never rep**** to, and when they are the query never gets resolved.
Please can standard bank contact me and change my private banker as Lauren and Natasha are lacking in customer service
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Replies (1)
Standard Bank's replyOfficial
01 Nov 2022, 08:12Good Morning Ryan
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Nov 2022, 08:12
Official
Good Morning Ryan
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***