Poor Service from Offs**** Banking Division

Many banks nowadays offer the convenience of offs**** banking I.e. having your hard earned Rands invested in Dollars or in our case, Euros. So, we met with the recommended consultant, who was quite pleasant, and seemingly competent. Unfortunately, it is now three weeks later. We do not even have an account number yet, he does not answer his phone, nor does he reply to emails, and two weeks ago, we learnt that he is "on leave". Not a word of his planned absence was mentioned in the meeting. To try and trace his manager or even reach a Branch through the famous gate-keeping National Call Centre, is an impossibility! My advice to anyone wanting to open an Offs**** Account: DON'T GO TO STANDARD BANK!