Poor service from every division at Standard Bank.

There seems to be a serious problem at Standard Bank, from top management down. Service levels are at an all-time low. It is impossible to get anyone to take responsibility for any issue. They are experts at making excuses and passing the buck. I have banked with them personally and professionally for over 20 years, the current state of affairs is the worst it has ever been. Perhaps a clean sweep change of top management is in order to drive change. I would like to caution anyone looking at a business relationship with Standard Bank. The service levels you receive will be non-existent.