jP
johan P
1 reviews | Active since Sept 2014
20 Oct 2020, 14:16
Poor service from customer care
No response on emails.. slow to respond or even no response at all.
Helpful (0)
Replies (2)0
Replies (2)Standard Bank's replyOfficial
20 Oct 2020, 16:15Dear johan
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply20 Oct 2020, 16:15
Official
Dear johan
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial
21 Oct 2020, 15:34Hello Johan
Thank you for bringing your concerns to our attention.
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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Standard Bank's reply21 Oct 2020, 15:34
Official
Hello Johan
Thank you for bringing your concerns to our attention.
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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