jP
johan P

1 reviews | Active since Sept 2014

20 Oct 2020, 14:16

Poor service from customer care

No response on emails.. slow to respond or even no response at all.

0
Replies (2)
Standard Bank
Standard Bank's reply20 Oct 2020, 16:15
Official
Dear johan

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply21 Oct 2020, 15:34
Official
Hello Johan

Thank you for bringing your concerns to our attention. 

An email was sent to you requesting further details.

Awaiting your response.

Kind regards 
Complaint Resolution Centre 
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