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Ferdi B
1 reviews | Active since Jan 2012
06 Dec 2017, 09:51
POOR SERVICE FROM CLEARWATER MALL BRANCH
I have been battling for two weeks now to link a savings account to my business account.
It is obvious that the staff at the Clear Water branch do not how to render something simple as this, as my request is sill not honoured.
I have no option, but to consider moving my accounts to another institution due to the poor service at the Clear water Branch.
Ferdi Hartzenberg ***
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Replies (2)
Standard Bank's replyOfficial
06 Dec 2017, 09:53Thank you posting your comments.
We looking into your matter and will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply06 Dec 2017, 09:53
Official
Thank you posting your comments.
We looking into your matter and will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
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Ferdi B's updateReviewer Update
13 Dec 2017, 09:20Dear Standard Bank, your Private Banking Division has still not resolved this matter. Still one of my accounts is not linked to my internet banking profile. I am getting the impression that you do not have the ability or inclination to resolve this and that I should rather seek an alternative banker.
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Ferdi B's update13 Dec 2017, 09:20
Reviewer Update
Dear Standard Bank, your Private Banking Division has still not resolved this matter. Still one of my accounts is not linked to my internet banking profile. I am getting the impression that you do not have the ability or inclination to resolve this and that I should rather seek an alternative banker.