ID
Ismail D
1 reviews | Active since Sept 2015
05 Nov 2024, 16:04
Poor service from Business Banking
Sent numerous emails to Lizel Briel and Faheem Sheik requiring urgent assistance on my business bank account, its been 2 working days and NOT even a emailed response or phone call. EXTREMELY poor service, they seem to have a "dont care" attitude. Seriously looking at moving to another bank, business is expanding and I need a bank that supports me not only charges me bank fees and gives me terrible service in return!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
05 Nov 2024, 16:26Good day Ismail.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Nov 2024, 16:26
Official
Good day Ismail.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
ID
Ismail D's updateReviewer Update
05 Nov 2024, 16:27No one has yet contacted me to resolve this issue !
ID
Ismail D's update05 Nov 2024, 16:27
Reviewer Update
No one has yet contacted me to resolve this issue !
Standard Bank's replyOfficial
05 Nov 2024, 17:07Good day Ismail.
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Nov 2024, 17:07
Official
Good day Ismail.
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***