Poor service from a financial institution.
Yet again, poor, inconsistent service. The call centre can't help and neither can the consultants when i go into the branch.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
08 Dec 2018, 05:31Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply08 Dec 2018, 05:31
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's replyOfficial
11 Dec 2018, 08:44Dear Romeo Human
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Clint Petersen
Complaint Resolution Centre
***
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply11 Dec 2018, 08:44
Official
Dear Romeo Human
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Clint Petersen
Complaint Resolution Centre
***
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's replyOfficial
21 Dec 2018, 14:04Dear Romeo Human
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply21 Dec 2018, 14:04
Official
Dear Romeo Human
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***