Poor service + ********** account

<p>I am really disappointed by the service received from standard bank. ********** accounts were opened under my details by an unknown *********. Am not a standard bank client but to my surprise I received a call from a standard bank agent calling to authorize a credit card and I informed her that I have not opened any credit card. I then visited the nearest std bank branch and they called their ***** department for me to report this, I was then informed of a R100 000 revolving loan and another account opened in my name.</p> <p>I submitted all the requested documents and made follow ups for the past 3 months but to date there is still a debit order of R2807 that goes off my personal account monthly of which i have to reverse every time so that I can meet my obligations, I have not authorised any debit order from std bank.</p> <p>This is really affecting my monthly budget and planning, not to mention bank's reversal and cancelation charges of this debit order, and my credit score.</p> <p>I would like std bank to attend to this matter asap and also clear my name.</p>