Hellopeter
Share Your Experience
NW
Nikita W

1 reviews | Active since Oct 2019

02 Sept 2022, 12:13

Poor service ***** Department

Wrote a compliant on 29 Aug 2022 about service from the ***** department. Got an automated reply stating they will look into it and respond. Still no specific response from Standard Bank. Most pathetic customer service.

0
Replies (5)
Standard Bank
Standard Bank's reply02 Sept 2022, 13:00
Official
Good day Nikita Wood

Thank you for raising your concerns, we did escalate to the ***** team and feedback was that the ***** case was opened on the 29th and turn around time was given.  

We have requested for the latest feedback. 

Kindest regards, 
Standard Bank Hello Peter Team
*** 
NW
Nikita W's update02 Sept 2022, 14:16
Reviewer Update
load of garbage and just empty promises from Standard Bank again
Standard Bank
Standard Bank's reply02 Sept 2022, 14:22
Official
Hi Nikita

We understand that you are frustrated at the current moment, we truly apologize for the inconvenienced caused. 

Kindly allow our ***** team to investigate and provide feedback. They will contact you for further information. 

Regards, 
Standard Bank Hello Peter Team
*** 



 
Standard Bank
Standard Bank's reply02 Sept 2022, 14:44
Official
Good Day Nikita

Our team is still busy with this matter.

We will contact you as soon as feedback is received.

Our sincere apologies for the inconvenience experienced.

Kindest regards, 
Standard Bank Hello Peter Team
*** 





Standard Bank
Standard Bank's reply02 Sept 2022, 16:20
Official
Hi Nikita 

We will contact you with further feedback.

Our humble apologies for the inconvenience experienced.

Have a great weekend.


Kindest regards

Standard Bank Hello Peter Team
***