1 reviews | Active since Dec 2016

17 May 2021, 11:24

Poor service for unemployed people

I notified standard bank several times notifying them iam unemployed from November last year due to health problems an i notified several times to the insurance policy i got no help i filled all documents an sent to them months ago now they still want me to get stuff for them but they continue debited me all this months even though its my uif income still they not helping me with the insurance an stopping debit order

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Replies (1)
Standard Bank
Standard Bank's reply18 May 2021, 02:58
Official
Hello Jonathan
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards  Complaint Resolution Centre
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