MK
Martin K
1 reviews | Active since Oct 2011
10 Mar 2015, 14:44
Poor service for so called Prestige Banking
Called up on the 24th of Feb and informed that I qualify for SB's Prestige Banking. It has now been two weeks without any updates. Any attempts at communication with the Pheladi (supposedly my personal banker) results in silence. Even emails to branch manager goes unanswered. Numerous telephone calls also unsuccessful
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Standard Bank's replyOfficial
11 Mar 2015, 09:45Hello Mkriel77,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply11 Mar 2015, 09:45
Official
Hello Mkriel77,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***