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nthabisengmakua N

1 reviews | Active since Oct 2016

20 Jun 2017, 14:10

Poor service, favours no humanity

<p>Standard in Salt river , I came in I wrote my name and sat down on the waiting area, waiting to be called by consultant. Consultant came out to call someone who just arrive after me without even looking at the registration book which happens to be a coloured man....I wasn't happy about their service and I did approach the consultant about it...wish I had gone to my favourite branch in Bayside than Salt river unfortunately I could as I work close by..</p>

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Replies (1)
Standard Bank
Standard Bank's reply22 Jun 2017, 14:14
Official

Dear Nthabi Wamurena

Thank you for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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