LM
Leah M
1 reviews | Active since Jan 2024
24 Jan 2024, 11:08
Poor service
I am in total disbelief of the service from Standard Bank I put in a request for my late mom funds who passed away on 2014 in November 2023 and on the 4th went to the Sunnyside branch to enquire and was told the funds will be tomorrow on my account and the person that was suppose to pay the funds declined it and gave reasons the following day I went to submit those documents todays Standard Bank refused to pay my late noma funds I need clarity on what must happen to those fund
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Standard Bank's replyOfficial
24 Jan 2024, 11:11Hi Leah
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply24 Jan 2024, 11:11
Official
Hi Leah
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team