VM
Victor M
1 reviews | Active since Sept 2022
29 Apr 2026, 14:08
Poor service
Nonsense of a bank.. Can't transact because can't receive receive OTP number on my phone.. Called I've been on the line for over an hour.. One personel told me theres nothing I can do I must just hold for over hour.. Your a ****a of a bank.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
29 Apr 2026, 14:11Good day Victor,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply29 Apr 2026, 14:11
Official
Good day Victor,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
VM
Victor M's updateReviewer Update
30 Apr 2026, 14:59Still your very dissapointing, spoke to the guy whose just wanted to close the complaint on his side while am still not receiving the OTP on my phone. Are interested in solving the matter or you just don't care. Am having the app that is useless now
VM
Victor M's update30 Apr 2026, 14:59
Reviewer Update
Still your very dissapointing, spoke to the guy whose just wanted to close the complaint on his side while am still not receiving the OTP on my phone. Are interested in solving the matter or you just don't care. Am having the app that is useless now