OK
Oupa K
1 reviews | Active since Dec 2010
31 May 2021, 14:11
Poor Service
I paid my loan settle my loan with Standard Bank 17 August 2020, 2 week ago made follow up with why is the loan appearing on my profile was to check last week today i check and called its still there consultant's explanation was just excuses,
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Standard Bank's replyOfficial
01 Jun 2021, 00:18Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply01 Jun 2021, 00:18
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
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