Poor Service Ever

<p>We have requested the NATIS documents in November 2016 for a car and was send the following by a Amanda Mphasa.</p> <p> </p> <p>Ref number: SB1611/05771</p> <p>Tracking number: RC ********** 19ZA</p> <p> </p> <p>First of all the tracking number doesn't work. I've even called the post office and they say that they don't have any record of the parcel. We've asked Amanda Mphasa again for the tracking number and she rep**** by saying the tracking number she send was correct but clearly it is not!</p> <p> </p> <p>It's been about 4 weeks now since the papers was requested. Clearly someone is not doing their job and I won't be recommending Standard Bank soon to anyone.</p> <p> </p> <p>If someone can assist me of any other way of getiing the NATIS documents please help me!</p>