NC
Nhlonipho C
1 reviews | Active since May 2020
02 Jun 2020, 05:35
Poor service
Standard Bank takes too long to update payments on credit bureau. My name is Brian Nhlonipho Cele ***083
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
02 Jun 2020, 11:34Dear Nhlonipho Cele
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply02 Jun 2020, 11:34
Official
Dear Nhlonipho Cele
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
NC
Nhlonipho C's updateReviewer Update
04 Jun 2020, 15:12Hi Standard Bank, my problem has not been addressed and the department that i phoned has thrown me from pillar to post. basically they told me that STD Bank is so big and they do not know who can help me. I can't understand that. Surely some department is responsible for making bureau update...........
NC
Nhlonipho C's update04 Jun 2020, 15:12
Reviewer Update
Hi Standard Bank, my problem has not been addressed and the department that i phoned has thrown me from pillar to post. basically they told me that STD Bank is so big and they do not know who can help me. I can't understand that. Surely some department is responsible for making bureau update...........
NC
Nhlonipho C's updateReviewer Update
09 Jun 2020, 23:15Thanks to Mr Joseph Witticker who resolved my problem and kept me updated right through. You need to have more of Josephs.
NC
Nhlonipho C's update09 Jun 2020, 23:15
Reviewer Update
Thanks to Mr Joseph Witticker who resolved my problem and kept me updated right through. You need to have more of Josephs.