ES
Emily S

1 reviews | Active since Sept 2024

08 Apr 2026, 17:30

poor service

i have been asking them to change my banker for years and still now no one is assisting me whenever I need banking services for my business account. i have been their client from 2018 August

0
Replies (2)
Standard Bank
Standard Bank's reply08 Apr 2026, 18:00
Official
Dear Emily,

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***
Standard Bank
Standard Bank's reply09 Apr 2026, 17:28
Official
Dear Emily, 

We would like to thank you for giving us the opportunity to address your matter. 

We are glad that our business banking team managed to reach out to you. 

Kindly let us know should need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, 
Standard Bank Hello Peter Team 
***